The aim of this module is to provide students with a broad introduction into the complex world of hospitality and tourism business operations. It provides an overview of the separate functions and activities that concern managers in modern businesses. This module reflects modern concerns of hospitality and tourism business operations.

This module examines the key concepts of housekeeping management in the hospitality industry. Important topics in this module include the role of housekeeping, planning and organizing, managing inventories, safety and security of the lodging property.